Shipping
Can you bill the shipping to DHL account ?
Yes, we can support shipping with customers' own DHL, FedEx or UPS account
Why is shipping cost so high ?
Some products are cheap but heavy
Some products have a large volume and shipping fees calculated by volume
Some products have a large volume and shipping fees calculated by volume
Do you support shipping by sea ?
Yes, JH offers free warehousing for your sea shipping products
How much is the shipping cost ?
Shipping cost is not fixed
It depends on weight, volume, destination country and shipping method
Our sales will quote the exact shipping charge after your products are packed well
It depends on weight, volume, destination country and shipping method
Our sales will quote the exact shipping charge after your products are packed well
Does JH offer free shipping
JH doesn't offer free shipping
We provide very reasonable and competitive prices for all products
We provide very reasonable and competitive prices for all products
What can I do if there is a shipping problem ?
Shipping problems are relatively rare
If there is a problem, please contact with JH ASAP
If there is a problem, please contact with JH ASAP
Are products guaranteed? / Is there a warranty ?
Yes, JH products are guaranteed by one-year warranty with repair, refund or replacement solution
When will the warranty period start ?
The warranty starts from the receipt of the goods